You can always find the current subscription fees for a Service in the
Subscription Services section under Member Login. You agreed to pay
the subscription fees and any other charges incurred in connection with your
user name and password for a Service (including any applicable taxes) at the
rates in effect when the charges were incurred. We bill all charges
automatically to your credit card.
Subscription fees will be billed at the beginning of your subscription
or any renewal cycle. Renewals will occur on or about the same
day of the month you originally subscribed. Subscription fees
You may cancel your subscription at any time with
30 days written notice by emailing HubTack at firstname.lastname@example.org
Upon receipt of your email message we will reply
with a confirmation of your calculation to the email address
we have on file for your account. This is for your protection.
Pay per view fees maybe refundable if
- the document was not readable or
- filed incorrectly.
You can apply for a refund on-line by going to Member
Services, Support Tickets and following the on-line instructions. If HubTack
determines that that document is not readable or was filed incorrectly the
charge for that document(s) will be refunded. If the document is readable
and is filed correctly you will be charged for the document(s).
If you want to use a different credit card or there
is a change in credit card validity or expiration date, you may update your
account by going to Member Services, Profile and updating the information in
your profile. Any changes you make will be effective with the next
If you believe someone has accessed a Service using your
user name and password without your authorization, you must:
- Change your password immediately by logging on to
Member Services, Profile and updating the password in your
profile. You should do this BEFORE calling HubTack.
- Notify HubTack via email or by calling support at 630-566-9197.
Be prepared to provide a complete list of transactions that
you believe were charged to your account by the third party.